Join a global IT solutions leader as an Account Manager, where you will oversee relationships with top-tier banking clients in Japan. You’ll drive digital transformation initiatives and lead account strategy, ensuring client satisfaction and business growth across IT and financial services solutions. This is a high-impact, client-facing role that bridges global technology with local market expertise.

Key Responsibilities

• Serve as the primary contact for key banking clients in Japan
• Develop and execute account strategies to grow revenue and client value
• Identify upsell and cross-sell opportunities across services and solutions
• Coordinate internal teams to ensure timely and high-quality service delivery
• Conduct business reviews and communicate insights to stakeholders
• Act as a cultural liaison between Japanese clients and global teams
• Monitor account performance and implement improvements as needed

Required Skills and Qualifications

Experience:

• Minimum 12 years in account management or client partner roles
• Proven success managing Japanese banking or financial services clients
• Demonstrated ability to grow accounts through upselling and cross-selling
• At least 5 years of work experience in Japan
• Skilled in leading cross-functional collaboration for service execution

Language Requirements:

• Japanese: Native
• English: Intermediate to Business-level

Soft Skills:

• Strong ownership and customer-first mindset
• Consultative, adaptable, and collaborative approach

Preferred Skills & Qualifications

• MBA or equivalent postgraduate qualification
• Experience in digital transformation projects involving cloud, AI, or DevOps
• Background in agile, outcome-driven IT or financial services environments