Responsibilities

• Conduct online sales meetings via Google Meet (introducing our service, explaining features, gathering client feedback, etc.)
• Handle client support via email and Google Meet
• Plan and support networking events

Who are our clients?

Our clients are tech companies hiring foreign engineers and expanding their global operations.

About 50% communicate in Japanese, and 50% in English.

You will often interact with HR professionals responsible for hiring global talent.

Your mission
Your mission is to ensure that clients feel they truly benefited from using us

※ Client support is handled by a native English-speaking bilingual team member, so you will collaborate with her rather than handling everything alone.

Requirements

Must-Have Experience & Skills

Fluent English
Business Level Japanese (~JLPT N2 level or above)
1+ year of experience in recruiting, career advising, HR, sales, or customer success (or experience as a community manager in the tech industry)
Based in Japan, ideally in the Tokyo metropolitan area (but this is not a requirement)
Authorized to work in Japan
Stable high-speed internet for online meeting  .

Comfortable using online tools like Notion, Slack, and Google Meet

Nice-to-Have Experience & Skills

Experience in IT or HR industries (recruiting, staffing, job platforms, etc.)
Management experience
Knowledge of software engineering
Study abroad or overseas work experience

Who is this role ideal for?

This role is perfect for someone with experience in Japan’s recruiting or HR industry who wants to transition into a more flexible, global work environment.

If you enjoy working in a fast-growing startup, making an impact, and driving positive change in Japanese society, this is a great opportunity!

Our ideal team member has these attributes:
Strong communicator in a fully remote environment (Slack, etc.)
Open to giving and receiving feedback
Takes ownership of problems, proactively finds solutions, and follows through from idea to execution
Flexible and collaborative, willing to work across different teams in a small but growing startup

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

#DesignFintech
#GlobalDesigners
#FintechInnovation
#CreativeJobs
#JPNDesignHub
#TechMeetsDesign
#DesignerNetwork
#InnovateWithJPNFintech