The Role

• Serve as the primary point of contact between vendors, local users, and global D&T teams.
• Monitor and manage ITSM tickets (JIRA, ServiceNow, or similar), ensuring timely follow-up on user requests.
• Own local D&T OPEX and CAPEX, working with global teams to keep spending on track.
• Coordinate and support local and global IT-related projects, providing local systems support as needed.

Your Skills

• 1-2 years of helpdesk or troubleshooting experience across Windows OS and Apple devices.
• Basic hands-on experience with MS Azure or other cloud platforms.
• Exposure to ITSM tools such as JIRA or ServiceNow.
• Fluent Japanese with solid English communication skills (spoken and written).
• Proactive, collaborative, and eager to grow – a positive personality matters here.

Key Highlights of the Role

• Join one of the world’s most iconic luxury watch brands and be part of its Japan digital & technology team.
• Report to the Local Finance Director with a dotted line to the APAC IT Manager – strong visibility from day one.
• Broad, varied role covering infrastructure, cloud, vendor management, and budget – ideal for someone who wants to develop across multiple IT disciplines.
• Be the IT face of a premium global brand in Japan.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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