Client Success Manager
Employment Info
About the job
A great opportunity for a skilled professional to drive customer success and build lasting relationships in the APAC region.
Roles/Responsibilities
- Be the primary point of contact for clients, fostering long-term relationships.
- Identify cross-selling opportunities and collaborate with sales for revenue growth.
- Organize onsite visits for relationship management and training.
- Build trust with key accounts, stakeholders, and executive sponsors.
- Ensure timely delivery of solutions tailored to customer objectives.
- Update stakeholders regularly on project progress.
- Track account metrics and monitor platform usage.
- Collaborate with the sales team to onboard new clients and enhance relationships.
Required skills
- Proven experience in client/account management, especially in brokerage or tech.
- Strong communication and influencing skills, including at executive levels.
- Ability to deliver client-centric solutions and manage multiple projects effectively.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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