Join a global technology company empowering businesses with innovative solutions, driving growth and success across Japan’s dynamic market.

Roles/Responsibilities

• Manage and develop relationships with high-value sellers across Japan.
• Upsell and cross-sell products, offering tailored solutions to meet customer needs.
• Collaborate with cross-functional teams (Sales, Product, Marketing, Customer Success) to share insights and drive business growth.
• Identify opportunities for new revenue streams and operational improvements in the Japan market.
• Work with internal teams to negotiate custom pricing and ensure customer satisfaction.
• Achieve sales and operational targets, including revenue and customer satisfaction goals.
• Provide feedback to improve processes and products, ensuring long-term success for sellers.

Required skills

• 2+ years of experience in Sales, Account Management, or Customer Success, with a proven track record in SaaS.
• Strong communication skills in both Japanese (spoken and written) and English (reading and writing).
• Ability to navigate ambiguity in emerging markets and manage client relationships effectively.

Preferred skills

• Experience using Salesforce or other CRM tools to manage client relationships and sales opportunities.
• Proven ability to work cross-functionally with diverse teams to drive business growth.
• Passion for supporting small business success and understanding market trends in Japan

Personal Attributes

• Self-motivated and proactive, with a strong drive to exceed targets and contribute to business growth.
• Ability to adapt communication styles to different audiences and maintain a customer-first mindset.