Key Responsibilities

• Lead technical client discussions to understand business requirements and recommend suitable enterprise solution architectures.
• Serve as the technical subject matter expert for payment platforms, API integrations, and enterprise digital solutions.
• Support enterprise clients with API onboarding, integration guidance, and implementation support.
• Translate technical documentation and specifications into client-friendly explanations for both technical and non-technical stakeholders.
• Collaborate with internal sales teams to support technical consultations and solution positioning activities.
• Respond to technical inquiries related to APIs, system integrations, implementation workflows, and enterprise connectivity.
• Work closely with regional and offshore teams to support technical enablement and issue resolution.
• Create and maintain technical documentation including architecture diagrams, integration guides, and solution materials.
• Conduct customer workshops, technical presentations, and enablement sessions.
• Stay updated on fintech trends, API technologies, SaaS platforms, cloud environments, and enterprise integration best practices.

Required Skills and Qualifications Experience:

• 5+ years of experience in solutions engineering, technical consulting, systems integration, presales, or solution architecture.
• Experience supporting enterprise software, SaaS platforms, or API-based solution integrations.
• Strong understanding of REST and SOAP APIs, enterprise connectivity, and technical implementation processes.
• Experience participating in technical client discussions and implementation support activities.
• Experience reading and interpreting technical specifications and integration documentation.
• Experience supporting enterprise system integration or implementation projects.
• General understanding of cloud environments, operating systems, and programming concepts.
• Experience collaborating with regional or global technical teams.
• Experience working directly with enterprise clients in technical consulting or client-facing engineering roles.
• Bachelor’s degree or equivalent professional experience in a related field.

Soft Skills:

• Strong communication skills with both technical and non-technical stakeholders.
• Ability to explain complex technical concepts clearly within client-facing environments.
• Strong analytical thinking and problem-solving capabilities.
• Ability to manage multiple priorities in fast-paced business environments.
• Collaborative mindset with strong stakeholder coordination and teamwork skills.
• Strong ownership mentality and accountability for customer success.
• Ability to quickly learn and adapt to complex technical solutions.
• Professional presentation and customer engagement abilities.

Language Requirements:

• Japanese: Fluent level preferred (JLPT N2 or above).
• English: Fluent business-level communication skills.

Preferred Skills & Qualifications

• Experience within payments, fintech, SaaS, or digital platform industries.
• Experience supporting payment gateway, merchant, or financial system integrations.
• Knowledge of cloud platforms such as AWS or Azure.
• Experience with enterprise architecture or technical solution design.
• Experience working within APAC-focused or international organizations.
• Experience with API testing tools or technical integration support activities