What You Will Be Doing:

• Client Engagement: Conduct initial consultations with prospective clients and existing customers to identify their transaction monitoring needs and pain points.
• Solution Demonstration: Deliver personalized demonstrations of Sumsub’s transaction monitoring tool, showcasing how it addresses specific client use cases and requirements.
• Upselling & Support: Assist existing clients in understanding the benefits of upgrading to or integrating the transaction monitoring tool into their operations.
• Integration Assistance: Guide clients through the API integration process, working closely with their technical teams to ensure seamless implementation.
• Feedback Loop: Collaborate with the Product, Solution Architects, and Compliance teams to relay client feedback for product refinement and enhancement.
• Compliance Advisory: Leverage your knowledge of transaction monitoring and compliance to provide expert guidance on mitigating financial fraud and maintaining regulatory compliance.
• Cross-functional Collaboration: Work alongside sales, product, and legal teams to ensure smooth implementation and client satisfaction throughout the onboarding process.

About You:

• Industry Expertise: Prior experience in transaction monitoring within industries like crypto exchanges, payment service providers (PSPs), or traditional banking.
• Knowledge of AML, compliance, and fraud prevention principles as they relate to transaction monitoring.
• Technical Skills:Familiarity with API integrations and a technical mindset to troubleshoot and guide clients during implementation.
• Customer Communication: Excellent customer-facing communication skills with confidence in public speaking and presenting to both technical and non-technical audiences.
• Proactive approach to problem-solving and an ability to thrive in a fast-paced environment.
• Languages: Advanced knowledge of English and Mandarin is required.
• Additional Skills: Legal and/or compliance background is a plus but not required.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

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