Things You Get To Do:

• Establish yourself as a subject matter expert of the company API and collaborate with FinTech’s around the world
• Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners
• Ensure feature requests or bugs reported by partners is communicated to the product and engineering teams and properly prioritized
• Support the sales and success team with technical advice and actively drive the technology evaluation stage of our prospective and current enterprise customers
• Attend weekly partners meetings for integrations alongside the project managers and asynchronously answer questions related to the product offering and provide solutions to unblock the partners
• Create internal and external resources that can be leveraged by both partners and internal teams

Who You Are (Must-Haves):

• Enterprise-level business project experience with strong process, analysis, design, and documentation skills. Prior experience in a consulting role is a plus.
• Strong interpersonal skills with superior verbal and written communication skills for English speaking clients to drive clarity on goals, setting expectations, and collecting feedback.
• Demonstrated problem solving ability and attention to detail to deliver high quality output while meeting deadlines.
• Strong tech background:
  • RDBMS experience (we use Postgres). Familiarity with meta base is a plus.
  • Experience with modern APIs (REST, Web sockets, Server Sent Events).
  • Experience with enterprise software implementations.
  • Strong technical troubleshooting skills. Experience with issue management (JIRA) and API logging tools.
  • Familiarity with Postman and curl requests
• Flexibility to work with customers around the world
• Familiarity and interest in FinTech, financial markets, investing applications. FinTech work experience is a plus, especially with a broker dealer business.
• Startup mindset.

Who You Might Be (Nice-to-Haves):

• Sales and customer success background leading the customer’s experience through pre-sales and post-sales. Sales training / enablement experience is a plus.
• Programming experience (we use Golang).
• Experience with version control (we use git).
• Experience with FIX protocol is a plus.
• Familiarity with Readme, Open API yaml specification and documentation best practices.

How We Take Care of You:

• Competitive Salary & Stock Options
• Benefits: Health benefits start on day 1. In the US this includes Medical, Dental, Vision. In Canada, this includes supplemental health care. Internationally, this includes a stipend value to offset medical costs.
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card
• Work with awesome hard working people, super smart and cool clients and innovative partners from around the world

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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