What you’ll do:

• • Solve user problems through research and data: Gather and analyze user feedback, investigate the user journey, and identify issues and opportunities at scale.
  • Ensure technical quality: Dig into transaction data and edge cases, support debugging, and work with developers to improve reliability and performance.
  • Shape and ship product end-to-end: Own features from problem definition to launch comms. Define scope, create scrappy wireframes, QA edge cases, and announce clearly.
  • Organize the product team: Manage competing priorities and ruthlessly prioritize in Jira to keep the team focused and moving toward the roadmap.
  • Ensure integration quality: Analyze transaction data to catch errors or inconsistencies, and work with developers to fix these issues and improve how our integrations function.
  • Drive product independently: Work directly with the Founder and engineers, defining priorities, trade-offs, and outcomes—no top-down hand-holding.
  • Lead small cross-functional pods: While primarily an IC, you’ll guide designers, QA engineers, and other collaborators toward aligned product outcomes.
  • Collaborate cross-functionally: Share clear updates across engineering, marketing, and customer support to ensure smooth and successful launches.

In your first 30 days you’ll:

• Know the product inside out – after all, we expect our users to be able to do their taxes in under 20 minutes.

• Work with Robin, our Founder, to clearly articulate the product roadmap.

• Create a shared brain across teams to empower independent decision-making.

What you bring

• Advanced crypto expertise: You’re familiar with trading, DeFi protocols, and on-chain mechanics (even as a hobbyist!), and can speak the language of Web3 users and partners.

• Analytical and technical fluency and curiosity: You’re someone who can obsess over edge cases and enjoy going deep into technical flows — from investigating data discrepancies to anticipating failure scenarios before users do. You’re also comfortable sifting through the code base when needed.

• 5+ years of product experience — You’ve worked as a PM in fast-paced environments, are confident writing tickets, grooming backlogs, and working closely with developers.

• Attention to detail: You spot the smallest of mistakes and have a meticulous approach to QA.

• Cross-functional collaboration: You communicate clearly and work well across marketing, support, and devs.

• Hands-on approach: You’re adaptable, enjoy getting involved and embrace a fast-paced, evolving industry.

• Highly organized and autonomous: You know how to manage complexity, drive progress without waiting for permission, and keep things moving in a high-trust team.

• Leadership without hierarchy: You’re a strong individual contributor who can also lead a small group (e.g. a designer or QA) toward shared outcomes, without formal people management overhead.

• You’ve built things from scratch: You’ve built products or features from 0→1, including defining scope, creating scrappy wireframes, iterating on feedback, and making trade-offs that balance UX, tech constraints, and speed.

Are you interested in this position? Apply by clicking on the “Apply Now” button below!

#DesignFintech
#GlobalDesigners
#FintechInnovation
#CreativeJobs
#JPNDesignHub
#TechMeetsDesign
#DesignerNetwork
#InnovateWithJPNFintech