Responsibilities: Incident Handling Support projects during major incidents (e.g. hacking/security incidents, collapse of CEX, etc) Identify root cause and assess...
Responsibilities: Work closely with team members to test and deliver high quality products. Understand business scenarios and tech design, design...
Responsibilities Develop, maintain, and update Standard Operating Procedures (SOPs) for KYC processes, ensuring alignment with regulatory requirements and operational efficiency....
Responsibilities: Investigate customer activities to detect money laundering and other potential risks Proactively identify unusual activity occurring on-chain and on...
Responsibilities: Handle and review assigned cases within available SLAs, including advising relevant stakeholders on next steps Maintain escalation log and...
Responsibilities: Analyze current customer support processes to identify areas for improvement and optimization. Develop and implement innovative strategies to enhance...
Responsibilities Own day-to-day quote management and approvals. Operate within established SLAs, ensuring timely delivery of compliant and commercially sound offers...
Responsibilities Responsible for the timely analysis of alerts leading to the detection and prevention of market misconduct. Identify areas of...
Responsibilities Produce institutional grade research reports on macro trends as well as sector trends, including but not limited to DeFi,...
Responsibilities Responsible for the timely analysis of alerts leading to the detection and prevention of market misconduct. Identify areas of...